Privacy & Cookies Policy

Last updated: 25 November 2025

This Privacy & Cookies Policy explains how Tayside Stoves (a division of Steve Beattie Joinery) collects, uses, and protects your personal data when you visit our website or contact us about a stove installation or media wall project. It is written to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Who we are (Data Controller)

Tayside Stoves
Trading as a division of Steve Beattie Joinery
Based in Angus, Scotland.
Tel: 01241 823180
Email: enquiries@stevebeattiejoinery.co.uk
Website: https://taysidestoves.com/

If you have any questions about this policy or how we handle your data, please contact us using the details above.

Personal data we collect

Contact details – Name, email address, telephone number, and installation address.
Project information – Details about your property (e.g., chimney type, room dimensions), photos of your fireplace, and any specific requirements for your stove or media wall.
Communications – Emails, messages, and notes from site surveys.
Website usage – IP address, browser type, and pages visited (via Cookies).

How we collect your data

Directly from you – When you fill out our “Request a Quote” form, email us, or book a site survey.
Automatically – Via cookies when you browse our website.

Why we use your data (Lawful Basis)

To provide quotes & services – We need your address and project details to conduct a site survey and provide an accurate estimate (Performance of Contract).
To install & certify – We process your data to carry out the installation and issue your HETAS certificate of compliance (Legal Obligation).
To communicate – To send appointment reminders, invoices, or maintenance advice (Legitimate Interests).

Sharing your data

We do not sell your data. We may share it with:

HETAS – To register your stove installation as compliant with building regulations.
Steve Beattie Joinery – As our parent company, for administrative and accounting purposes.
Service Providers – IT support, website hosting, and accounting software.

How long we keep your data

Quotes – Up to 24 months if the work does not proceed.
Installation Records – 6 years + to comply with tax laws and HETAS warranty/certification requirements.

Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your data. To exercise these rights, please contact enquiries@stevebeattiejoinery.co.uk.